Tried and Tested

If you want more than a quick fix you need a clear definition of what the problem is. This isn't always easy, but it can save a lot of time and money in the long run and solutions are more likely to stick.

Before starting a new project an 'Outsider Review' helps focus on the customer experience. I 'walk through' your business as a critical customer and also review sales, marketing & media budgets. The aim is to improve effectiveness without expense. A report with findings & development areas is delivered within a few days. The review costs £120.

My approach beyond the review outlines a plan with background, costs, risks and objectives. Once agreed the work can start. With larger or technically complex projects partners with specialist skills may need to be sourced.

Your project will get off to a great start if you consider the following:

• Can I define the issue concisely
• What resources have I got
• Do I have the necessary skills
• What are the risks & obstacles
• How will change grow my business
• What will success look like

This should help you focus on end results that make commercial sense.

When you are ready contact me to get your project started.

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